Card program operations
are a drag, a drop
and you’re done!
PayTic - The modern way to run your daily BIN operations
Our operations module’s guided customer service feature automates the manual work involved in addressing cardholder issues and questions - so your team can focus on the customer and scaling your card program.
How does it work?
Paytic is a single, drag-and-drop automation solution with interconnected modules for all your back office teams
You can try PayTic without any integration work, and using your own data.
Dashboard
Everything you need to know about your card program on one page
Your comprehensive dashboard monitors overall program activity and provides insights into detailed spend and settlement activity. Reports can be customized and exported as needed.
Customer Relations
Make serving your customers your only priority
PayTic clients often have customer service call centres that receive inbound calls from cardholders with issues and questions about their transaction(s). This guided feature enables contact centre agents to look up relevant payment information, reset MDES tokens, flag transactions as fraudulent, gather details from the cardholder, and initiate claims if needed.
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