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**Everything you need to know about your card program on one page**

Your comprehensive dashboard monitors overall program activity and provides insights into detailed spend and settlement activity. Reports can be customized and exported as needed.

Dashboard

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**Make serving your customers your only priority**

PayTic clients often have customer service call centres that receive inbound calls from cardholders with issues and questions about their transaction(s). This guided feature enables contact centre agents to look up relevant payment information, reset MDES tokens, flag transactions as fraudulent, gather details from the cardholder, and initiate claims if needed.

Customer Relations

Download our quick reference to operations features here:

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## PayTic - The modern way to run your daily BIN operations

## Our operations module’s guided customer service feature automates the manual work involved in addressing cardholder issues and questions - so your team can focus on the customer and scaling your card program. 

Card program operations  

are a drag, a drop

and you’re done!

Paytic is a single, drag-and-drop automation solution with interconnected modules for all your back office teams

You can try PayTic without any integration work, and using your own data.

How does it work?

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Settlement files like T140 and VSS from MasterCard and Visa

Upload: Drag and drop one or more files

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Customizable dashboards from data across all Program Activity

Direct access from transaction history to Disputes and Fraud filings

Analysis: PayTic pulls data and transaction and cardholder lifecycle details in seconds

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Make data based decisions with insights from our AI based modelling and forecasts

Access transaction details instantly in a single platform

Action cardholder requests with access to card controls and investigations

Go directly to disputes and initiate chargebacks

Assign tasks and reviews to other team members