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Risk & Compliance Module

It’s a breeze meeting demanding regulatory requirements.


Protecting yourself and your cardholders. 

With a combination of machine learning and customizable business rules, PayTic detects, monitors, and flags fraudulent transactions as they happen. In one dashboard, authorized users can investigate cardholder authentication and merchant details, contact cardholders for confirmation via SMS or email and escalate the transaction as a Claim to the network.

app interface: fraud function

Ease of mind with automated disputes. 

When fraud, unauthorized transactions, or delivery issues happen, a chargeback is often required. This guided dashboard allows users to easily start the Claim process. The dashboard directs the agent to gather the right information from the cardholder in a simple questionnaire format and if qualified, submit the chargeback directly to the network. Cases can be followed in detail at every step of their processing lifecycle and PayTic will even flag transactions as Potential Chargebacks, letting you action before the cardholder has to!

app interface: chargebacks

Report right the first time. 

Not only can users review and compare report figures before submitting QMRs to Mastercard and QOCs to Visa, PayTic will also flag any anomalies in the data directly. This will allow you to report an issue, investigate further, or confirm that the numbers are ok prior to official submission.

app interface: qmr report