PayTic removes the manual work from Back Office processes.
Accurate and efficient reporting.
Not only can users review and compare report figures before submitting QMRs to Mastercard, PayTic will also flag any anomalies in the data directly. This will allow you to report an issue, investigate further, or confirm that the numbers are ok prior to official submission.
AUTOMATED DISPUTES DASHBOARD
Give your agents the one-stop tool they need to support your cardholder disputes.
When fraud, unauthorized transactions, or delivery issues happen, a chargeback is often required. This guided dashboard allows users to easily start the Claim process. The dashboard directs the agent to gather the right information from the cardholder in a simple questionnaire format and if qualified, submit the chargeback directly to the network. Cases can be followed in detail at every step of their processing lifecycle and PayTic will even flag transactions as Potential Chargebacks, letting you action before the cardholder has to!
INVOICING AND TREASURY CONTROL
Program spend vs. funding in real-time.
Automatically calculate and split interchange, add passthrough fees, and include any customized charges. Invoicing data is automatically generated at the month’s end. View and link the daily program spending limits to the available collateral funds in near real-time. Set dynamic thresholds, action automated transfers, and suspend a card program if necessary.