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WHO DO WE HELP > BANKS & CREDIT UNIONS

PayTic removes the manual work from Back Office processes.

  • Simplified and Accurate QMR Submission
  • Efficient and Effective Dispute Automation
  • Insights and Control over all your Card Programs

Select the Features below to learn how PayTic can make your Program Management easier:

app interface: dashboard
QMR SUBMISSION

Accurate and efficient reporting.

Not only can users review and compare report figures before submitting QMRs to Mastercard, PayTic will also flag any anomalies in the data directly. This will allow you to report an issue, investigate further, or confirm that the numbers are ok prior to official submission.

app interface: qmr report
AUTOMATED DISPUTES DASHBOARD

Give your agents the one-stop tool they need to support your cardholder disputes.

When fraud, unauthorized transactions, or delivery issues happen, a chargeback is often required. This guided dashboard allows users to easily start the Claim process. The dashboard directs the agent to gather the right information from the cardholder in a simple questionnaire format and if qualified, submit the chargeback directly to the network. Cases can be followed in detail at every step of their processing lifecycle and PayTic will even flag transactions as Potential Chargebacks, letting you action before the cardholder has to!

app interface: chargebacks
INVOICING AND TREASURY CONTROL

Program spend vs. funding in real-time. 

Automatically calculate and split interchange, add passthrough fees, and include any customized charges. Invoicing data is automatically generated at the month’s end. View and link the daily program spending limits to the available collateral funds in near real-time. Set dynamic thresholds, action automated transfers, and suspend a card program if necessary.

app interface: treasury control